Listening Skills Workshop Package
Listening Skills for Working Together Workshop
With Leader's Guide, Participant Handouts, and PowerPoint Slides.
This is one of HumaNext's Learn Hour workshops, which are mini workshops you can deliver in one to three hours of learning.
There has been a lot of emphasis on teaching people how to speak effectively, how to influence others, how to deliver effective presentations, and how to write letters and memos.
But there has not been enough emphasis on teaching people how to listen more effectively to reach full understanding, agreement, and collaboration.
This Lunch & Learn workshop in one hour, with materials for up to two hours of training, fills this critical need.
The program covers:
- Listening Skills Profile / assessment with interpretations
- Why is listening a problem?
- The Three Modes of Listening
- Listening / feedback exercise
- Exercise: The Communication Train
- The Ten Commandments for Effective Listening
- Listening To Angry People / Customers
Purchase (in MS Word & PowerPoint) to be emailed to you within 24 hours of ordering.